GrapePad is sold as a software service and the cost is on a per restaurant basis independent of number of devices. The restaurant wine list can be accessed from unlimited number of restaurant tablets or customer web browsers if desired. See Pricing page.

No long term commitment is required. GrapePad is sold as a service on a month to month basis with discount for quarterly up front payments.

GrapePad is what is commonly called a web-app. It is not an iPad app and is not limited to running on iPads. To the user on a tablet device it looks like an app and they do not see or use any web browser features.

As part of the GrapePad service, images, descriptions, and when available, spec sheets are made available shortly after you add the basic wine information to the list. Each wine is researched and appropriate images and restaurant centric descriptions are added to the wine database by our company. You can use your own images and descriptions if desired. Other winelist software requires restaurant employees to search for images and descriptions and to keep this information up to date as wines are added.

A new wine list is set up by sending us an excel spreadsheet or text file of basic wine information (name, vintage, price, cost, region, type). As part of the setup fee this list is imported and descriptions and images for the wines are added by our company. The time for this process varies based on current workload, but a preliminary wine list is usually available in two days and all images and descriptions within a week.

GrapePad includes a complete inventory management system with reporting and tracking of wine inventory and sales. Wine inventory can be adjusted manually or can be updated via daily sales report files from the restaurant's POS system. When the stock count of a wine goes to zero, it is automatically removed from the wine list presented to customers.

GrapePad generates a ready to print PDF file from the wine information with the click of a tab. The format of this list is restaurant customizable as part of the setup process. Click for an Example.

No. Our software service runs on servers in a facility in Dallas Texas. The facility we use hosts many thousands of websites. It has redundant network infrastructure, backup generators and 24 hour on site staffing. The servers themselves use redundant disk drives and are backed up regularly for reliability of software and data. We have had no customer down time in over 12 months of operation. Other solutions that require a "server" in the restaurant are exposed to restaurant traffic, repair calls if the hardware or software fails and general maintenance. The "server" in these cases is usually a PC with a single disk drive. Hosting our service in a central facility also allows easier software upgrades, feature changes and assistance in wine list maintenance. All wine data and images are stored on the iPads and GrapePad will continue to run on the pads even if internet connection to server is lost.

After selecting wines (by touching their ID number, or in the pop-up screen) customers are given the option to email the selected list to themselves. They will get an email with a restaurant image, restaurant contact information (like website, OpenTable link, Facebook page) and then images and descriptions of all the wines on the selected list. Selected wines are normally used to highlight wines either by the server or customer for more discussion.

The restaurant needs to have Wi-Fi coverage, internet access and the iPads or other tablet devices. It is recommended, but not required to have a computer with web browser and internet access for managing the software (the software can be managed from a tablet if needed). Because the software is hosted on our servers, no other equipment is required in the restaurant. This eliminates need for hardware installation and maintenance. Backups and software upgrades are handled by our company.

The GrapePad service is hosted on our web server and is managed by restaurant staff from any computer or device with web access. Different access levels are available for manager, wine manager, employee, etc. Inventory of wine stock can be done on iPad.